OUR SERVICES

UX Audit: Find What Is Killing Your Conversions

We systematically evaluate your product against UX best practices, heuristics, and real user behavior data. You receive a prioritized issue list with severity ratings, root causes, and concrete design recommendations, ready to act on immediately.

Next step: get your project scoped

Tell us what you are building - what exists today, what it has to do and when it has to be live. We come back with the questions we need answered and a scoped estimate instead of a range.

Describe your project

EXPERTISE

Our Tech Stack

Heuristic Analysis
Hotjar
Maze
WCAG Audit
Analytics Review
Figma

OUR APPROACH

Flexible Engagement Models

Choose the cooperation format that best fits your business goals and development velocity.

Startups

MVP Development

Fast launch to test your idea and gather user feedback with minimal investment.

What's included

  • Core feature development
  • Basic UI/UX design
  • Stable performance

Timeline Typically 9-16 weeks

Businesses

Full App Build

Complete cycle from initial strategy and design to final launch.

What's included

  • Custom architecture & design
  • Seamless team integration
  • Production-ready release

Timeline Typically 20-40 weeks

Enterprises

Team Extension

Scale your team with expert developers to accelerate development.

What's included

  • Senior-level developers
  • Seamless team integration
  • Flexible management

Timeline Flexible / Long-term

OUR PROCESS

How We Work

We specialize in creating user-centered & innovative solutions. Delivering seamless digital experiences.

Discovery
ResearchFlow MapUser Interview
Solution
ArchitectureWireframesPrototyping
Development
Sprint CyclesCode ReviewQA Testing
Launch
DeploymentMonitoringHandoff

EXPERT INSIGHTS

Why a UX Audit Before a Redesign?

A UX audit identifies exactly what is broken and why - so you invest the redesign budget where it drives the most improvement.

Go With Expert Review (Heuristic)

  • Fast and affordable

    An experienced UX auditor delivers 80+ findings in 1-2 weeks without recruiting users.

  • Platform expertise

    Evaluators apply established heuristics (Nielsen, platform HIG) that users follow unconsciously.

  • Edge case coverage

    Expert reviewers methodically test error states, empty states, and edge cases users may not reach.

  • Actionable severity ratings

    Issues are prioritized by impact - your team knows what to fix first.

Go With User Testing

  • Real user behavior

    Unmoderated sessions reveal exactly how your target audience interacts with the product.

  • Validates hypotheses

    Test specific design decisions with the actual population who uses them.

  • Emotional resonance

    Capture frustration, confusion, and delight that expert reviewers may miss.

  • Stakeholder buy-in

    Video clips of users struggling are the most persuasive argument for design investment.

EXPERT GUIDANCE

Expert Review vs User Testing

Expert Review

Speed

1-2 weeks - no participant recruitment required.

Cost

Lower - 2-4 auditor days of work.

Coverage

Systematic - every screen and state evaluated.

Validity

Expert opinion - risk of missing real user context.

Output

Prioritized issue list with severity and recommendations.

Best For

Quick audits, pre-redesign diagnosis, budget constraints.

User Testing

Speed

3-5 weeks - recruiting, scheduling, sessions, synthesis.

Cost

Higher - participant incentives, tools, analysis time.

Coverage

Task-based - only flows that participants are given.

Validity

Behavioral truth - actual user mental models revealed.

Output

Session recordings, quotes, behavioral themes.

Best For

Validating designs, high-stakes flows like checkout.

DELIVERABLES

What You Get

Heuristic Evaluation

Heuristic Evaluation

Expert review against Nielsen's 10 heuristics and platform-specific usability standards.

Behavioral Data Review

Behavioral Data Review

Heatmap, session recording, and funnel analysis revealing where users drop off and why.

Issue Register

Issue Register

Complete list of identified issues with severity scores, affected screens, and root cause notes.

Annotated Screenshots

Annotated Screenshots

Screen-by-screen annotations showing exact problem locations with visual evidence.

Prioritized Roadmap

Prioritized Roadmap

Ranked fix list ordered by user impact versus implementation effort for immediate action.

Quick Wins Report

Quick Wins Report

High-impact, low-effort fixes your team can ship within one sprint to see results fast.

INDUSTRIES

Tailored Solutions for Your Specific Industry

We build powerful digital experiences across various sectors, ensuring your product meets unique market demands.

(01)

Fintech

Data-driven commerce solutions that improve journeys, boost sales, and optimize operations.

(02)

Retail

Data-driven commerce solutions that improve journeys, increase sales, and optimize operations.

(03)

Healthcare

Reliable medical platforms that protect patient data, simplify workflows, and support clinical accuracy.

(04)

B2B SaaS

Product-driven platforms that enhance workflows, automate processes, and scale with your business.

CASE STUDIES

Our Recent Work

View All

START YOUR PROJECT

Ready to build with expert UX Audit team?

Expert developers ready to deliver high-quality digital products.

FAQ

Frequently Asked Questions

A UX audit is a structured evaluation of your product's usability, consistency, and conversion performance. An expert examines your product against established heuristics, accessibility standards, and real user behavior data to identify friction points that hurt retention and conversion.

A UX audit is expert-driven - our team evaluates your product using heuristics and behavioral analytics without needing to recruit users. UX research is user-driven - it involves observing real users to gather direct feedback. Audits are faster and cheaper; research gives deeper insight into specific user mental models.

We evaluate navigation and information architecture, visual hierarchy and readability, CTA clarity and placement, form design, error handling, onboarding flows, mobile responsiveness, accessibility (WCAG 2.1), page load performance impact on UX, and consistency of design patterns across the product.

A standard audit for a product with up to 30 unique screen types takes one to two weeks. Large enterprise products with complex user roles may take two to four weeks. We deliver the full report with all annotated screenshots within the agreed timeline.

Access to the live product or staging environment, any analytics data (Google Analytics, Mixpanel, Hotjar), existing user research if available, and a brief on your primary conversion goals. We write the access requirements list during onboarding so nothing is missed.

Every issue is scored on a 1-4 severity scale based on frequency (how many users encounter it), impact (how severely it blocks the user), and persistence (whether it appears in one place or across the product). We then cross-reference severity with implementation effort to generate the prioritized fix roadmap.

Yes. Most audits surface at least three to five high-severity issues that directly harm conversion. Fixing CTA clarity, reducing form friction, and improving onboarding flow are the most common high-impact changes our audits recommend - and they frequently deliver measurable conversion lifts within weeks of implementation.

Yes. Every UX audit includes a WCAG 2.1 AA accessibility review covering color contrast, keyboard navigation, screen reader compatibility, focus management, and alt text coverage. Accessibility issues are included in the main issue register with their own severity ratings.

Our standard audit includes redesign suggestions and annotated recommendations. If you want us to produce revised Figma designs for the highest-priority screens, we can extend the engagement to include a redesign phase - which many clients find more efficient than handing the issue list to their own design team cold.

Yes. The issue register and annotated screenshots are designed to be handed directly to developers or designers. Each issue includes a root cause explanation and a specific recommendation so there is no ambiguity about what needs to change.

We recommend a full audit every six to twelve months for products that ship features regularly. Additionally, a targeted audit whenever you introduce a new feature, redesign a core flow, or notice a meaningful drop in conversion metrics is a worthwhile investment.

Yes. We audit native iOS apps, Android apps, and React Native apps in addition to web products. Mobile audits additionally evaluate platform-specific HIG and Material Design conformance, touch target sizes, and gesture discoverability.